TAILORED TELECOMMUNICATION SOLUTIONS

Comms Connect customers receive the benefits of dealing with some of the biggest global brand names with the customer care, personal service and attention to detail only a business such as Comms Connect is structured to offer.

Our mission is:

To provide our customers with business communications, delivered expertly through an outstanding customer service team.

Our business is evolving and through growth has diversified, primarily to encompass more and more of our customer’s growing telephony and associated technical requirements from one point. We endeavor to save our customers time, money and hassle with a refreshing approach to customer care.

We offer an extensive range of business products so whether you are looking for mobiles for business, VOIP, fibre optic broadband, connectivity, phone systems, help with moving telecoms to a new office, business grade leased lines or an all-encompassing solution for your business this is the place to call first.

What can our customers expect from us?

• Technical expertise at the end of a phone (and by agreement on location), our clients do not have to waste valuable work time trying to diagnose faults or ensuring that new set ups work; we do this.
• Their own account manager – our clients can expect to have their own accountable account manager; no long waits for an anonymous call handler before being passed around from person to person without resolution.
• Cost saving opportunities – we work closely with our customers. Commonly, a customer asks us to look at the most cost effective options and we discover that they are paying more than they need to in additional bundle costs as the tariff is simply not appropriate for our customer’s business needs. We can help maximize efficiency through tariff analysis and consider features and benefits upon request.
• Choice – customers simply call us as their needs change and we source options for them to choose from.
• Online billing through our portal or a single invoice if requested.
• No hidden costs we are upfront and transparent with costs. All our proposals set out clearly what to expect and when.
• An experienced service provider, we have been providing expert telephony support since 1997; we are a reputable name you can trust.
• To know that Comms Connect want to delight our clients.