With Avaya IP Office you move from being connected to being productive.
A complete phone system on-premise or in the cloud.
Big business features for any size business.
Avaya IP Office offers flexible solutions to different sizes of business. Five editions offer a range of features to suit your business and budget so you can find one to fit. Avaya meets requirements from basic calling capabilities and collaboration tools to power-users needing a capable mobile solution.
Basic Edition: Ideal for small and growing businesses requiring basic telephony features. The Basic edition includes: Phone calls, messaging, voice mail. Additionally, it includes a message to email, call forwarding, audio conferencing, and automated attendant. A great start.
Essential Edition: Improves on the basic edition with extra mobility features. This option gives that little bit more.
Preferred Edition: All the features of Basic & Essential with unified communications (UC). UC includes instant messaging, web collaboration, mobile access video, and call recording. This edition enables a faster pace of working so you can keep growing.
Server Edition: Supporting up to 2,000 users and 32 locations. Server edition includes essential enterprise features. These features include active directory, centralised administration, and conference calling for up to 256 users so provides considerable scope.
IP Office Select: Provides total control over your setup. There are different user licences available to choose from. The different user licences have a range of features to meet different communication needs. A simple “Basic User” for example, covers all basic communication needs and would typically be used in common areas such as meeting rooms. “Office Worker” can be used with wired or wireless phones and is aimed, as the name suggests at office-based staff. Another example is “Power User” which is targeted at key knowledge workers with the need for both Mobile Worker and Teleworker functionality.
Easy to use, cost-effective to maintain
Adapts to evolving business growth
Handsets for Avaya IP Office
Avaya has a full suite of phones and peripherals. There is a solution for every size of business.
Ranging from entry-level phones to sophisticated IP phones
J129 Desk Phone from Avaya
J179 Desk Phone from Avaya
H239 Desk Phone from Avaya
Devices for Avaya IP Office
The power to transform your workplace with smart devices
V179 Voice Conferencing from Avaya
Avaya Collaboration Unit
Vantage K175 App-driven Desk Phone from Avaya
Unified Communications
Avaya one-X portal
- Call information
- Conference and Call control
- Instant messaging
- Directory
- Voice Mail Pro mailbox.
Avaya Equinox
Hold meetings online with Avaya Equinox virtual meeting room. Use face-to-face meetings, anywhere on any device. Join in from any browser and avoid the need to install the software. Share documents and applications as if everyone was in one place.
Avaya helps you remove the barrier of distance so your productivity can soar. Bring your meetings to life with annotation tools and an interactive whiteboard because technology helps you drive your business. Avaya is a strong trusted global brand, consequently, it inspires trust.
User Licenses with Avaya IP Office
| Function Matrix | Basic User | Office Worker | Power User |
| Desk-phone Call Control | |||
| Place, receive Calls, hold, transfer or park/page. Conference | ✔ | ✔ | ✔ |
| Access Telephony Features via Phone UI or DTMF | ✔ | ✔ | ✔ |
| Web-based Access for Office Collaboration | |||
| Click to Place/Receive Calls, Pont and Click Call Control | ✔ | ✔ | |
| Conference Scheduling. | ✔ | ||
| Control Audio Conferences. | ✔ | ✔ | |
| Federated Presence and Instant Messaging | ✔ | ✔ | |
| Personal, System and Corporate Directory Access | ✔ | ✔ | |
| Visual Voicemail | ✔ | ✔ | |
| Rich Collaboration for Remote and Mobile Workers | |||
| Turn your Home Phone into your Office Phone | ✔ | ||
| Avaya Equinox Experience | ✔ | ✔ | |
| Integrate with the Applications you already have | |||
| Microsoft Outlook / Lync | ✔ | ✔ | |
| Salesforce.com | ✔ | ✔ | |
| Google Talk (IM & Presence) | ✔ | ✔ | |
| Voicemail Integration | |||
| Standard Voicemail Box | ✔ | ✔ | ✔ |
| Store Messages within Microsoft Exchange | ✔ | ✔ | |
| View Voicemail and Email in a Single Inbox | ✔ | ✔ | |
Ready to discover more?
Our customers stay with us because we respond quickly; efficiently and resolve any issues. There is no waiting in a long queue for a call centre operator; you call us, and we take it from there.
Consulting
Experienced account managers are here to help, simplify the complex, speed up implementation, and save you money. We will ensure that your requirements are understood and met because getting it right is business critical.
Design & Installation
We can get you up-and-running smoothly so your business carries on as usual. Either working with you or providing a complete installation service from start to finish. Our engineers know how to get the job done well.
Support
Choose the support service to suit your business. We deliver cost-effective support to ensure reliability and availability because communications keep your business going. Our business is built on customer service so you can expect very good support, consistently. We help keep your business moving.
Comms Connect business consultants spend quality time with you.
They learn about the communications you need now and for future growth.
Tel: 0345 370 5000
or email contactus@commsconnect.co.uk
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